Support that lives where students already are.
Support CX is the help desk built into the student experience — a chat widget in the portal, conversations tied to the real student record, and the delivery channel for the AI tutor.
Book a demoNot a tab your students won't find.
In-portal chat
The widget lives inside the logged-in student experience — questions arrive with the student's identity and context attached.
AI tutor delivery
The retrieval-based course tutor answers through the same chat — questions about content get deep links to the exact lesson.
Support on the profile
Agents and admins see support history alongside enrollment, orders and email activity — one student, one record.
Plan-aware routing
Membership tier and purchase history shape how conversations route and what the tutor is allowed to answer.
Built to resolve, not to deflect.
The desk connects to the same data the platform runs on, so answers come with the account in view.
- Agent workspace with assignment and resolution tracking
- Student context — courses, orders, emails — in the conversation sidebar
- First-party product: no per-seat marketplace math, scoped into the engagement
See it running a real catalogue.
Thirty minutes on your operation — honest about fit, specific about deployment.
Book a demoWe reply within one business day.